FINSER ADMINISTRACIÓ

Una altra manera d’administrar

Who are we?

At FINSER, we understand property management differently.

Founded by José Martínez Rubio and Eva Serrano Garrido, FINSER was created with the aim of providing high-quality community management based on personal attention, transparency and genuine involvement.

We take care of the day-to-day management of each community with a practical and personal approach, combining technical expertise with a strong commitment to service.

Good property management is not just about managing a community. It is about taking care of it.

José Martínez Rubio

Eva Serrano Garrido

Registered Property Manager, No. 686, Bachelor’s Degree in Business Administration and Management and MBA from Universitat Rovira i Virgili.

With extensive experience in administration and management, José brings a strategic and business-oriented perspective to community management. His experience and analytical skills enable him to approach each situation rigorously, always seeking effective solutions tailored to the needs of each community.

Specialist in management and customer service, with extensive training and experience in commercial, administrative and management areas.

 

Eva acts as the link between property owners, service providers and the management team. Her strong organisational and follow-up skills ensure that day-to-day needs are addressed in a responsive, efficient and well-coordinated manner.

Our objectives

Managing, getting involved and creating value

We understand community management as much more than accounting and administration. Our aim is to provide an active, rigorous and personal approach, becoming genuinely involved in the day-to-day running of each community and safeguarding its interests as if they were our own.

 

We strive to ensure efficient and transparent financial management by optimising resources, controlling costs and anticipating maintenance needs to avoid unnecessary expenses and prevent the deterioration of the property.


But good property management goes beyond the numbers. We believe in relationships built on trust, communication and integrity, providing a personalised service and continuous follow-up so that property owners know they have a team by their side that responds, supports them and looks for solutions.


Our goal is clear: to ensure that every community is well managed, well maintained and has the peace of mind of knowing that its interests are in good hands.

Our values

Efficiency

We optimise resources and control costs.

Prevention

We anticipate needs to prevent deterioration and unnecessary costs.

Personal attention

We provide direct communication and a personalised service..

Integrity

We manage every community with transparency, professionalism and commitment.

Who are we?

Our services

Financial and Economic Management

Treasury Management: Comprehensive management of the community’s current account, with transactions carried out through joint authorisation with the President to ensure the highest level of security.

Budget Planning: Preparation of the annual budget and detailed calculation of the allocation of
community fees among co-owners.

Accounting and Year-End Closing: Daily recording of income and expenses, regular bank reconciliations and preparation of the annual accounting close for settlement.

Fee Collection Management: Issuing and processing community fee payments according to the agreed schedule.

Meetings and Legal Representation

Annual General Meeting: Comprehensive organisation, including individual notices of meeting (in accordance with the applicable Horizontal Property legislation), presentation of the financial report and analysis of budget variances.

Document Management: Preparation, formalisation and notification of meeting minutes to all property owners following meetings.

Extraordinary General Meetings: Coordination and organisation of additional meetings whenever the needs of the community require them.

Implementation of Resolutions: Proactive follow-up of decisions adopted at meetings and requesting quotations from technical and industrial service providers.

Maintenance and Operations

Direct Supervision: Regular inspections of the property to monitor the condition of installations and ensure the proper functioning of community services.

Claims and Insurance Management: Comprehensive handling and follow-up of claims with the insurance company in the event of any community-related incident.

Human Resources: Administrative management and direct communication with personnel employed by the community.

Arrears Management and Advisory Services

Debt Recovery: Thorough monitoring of outstanding payments and active recovery of arrears, including the initiation of legal proceedings with lawyers when necessary.

Strategic Support: Ongoing advice and support to the Management Committee, together with follow-up meetings throughout the financial year.

Our services

Horizontal Property Law

Legal framework

In Catalonia, the horizontal property regime is governed by Catalan civil law and, specifically, by Book Five of the Civil Code of Catalonia, concerning property rights.

The specific regulation governing horizontal property is set out in Title V, Chapter III, which establishes the legal framework applicable to owners’ communities, including their rights, obligations and operating procedures.

Key legislation

Law 5/2006, of 10 May

Law on Book Five of the Civil Code of Catalonia, concerning property rights.

The horizontal property regime regulates, among other matters:

        • The establishment and organisation of the community

        • The rights and obligations of property owners

        • The operation of the General Meeting of Owners

        • The majorities required to adopt resolutions

        • The roles of the President and Property Manager

        • The conservation and maintenance of common elements

        • The reserve fund

        • The allocation of common expenses

        • The procedure for challenging resolutions

Access the official legislation

To facilitate access to the legislation currently in force, we provide property owners with the main official sources:

Legal Portal of the Government of Catalonia

Access to the Civil Code of Catalonia and applicable Catalan legislation.

BOE — Law 5/2006

Consolidated version of the Law on Book Five of the Civil Code of Catalonia, incorporating subsequent amendments.

Always consult the consolidated and currently applicable version of the legislation, as laws may be subject to amendments.

Horizontal Property Law

Contact us

For any inquiries, please fill out the form and we will get in touch with you.





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